Please keep in mind that Tuig Oma is a start up company.

Tuig Oma is part of Heidi Smit company and is run by one person only.

Privacy

By agreeing with these terms and conditions, Tuig Oma is allowed to manage your provided data for the following purposes:

  • Processing data due to a legitimate interest; An example of a legitimate interest is direct marketing. If you have provided an e-mail address due to an order made, Tuig Oma may also use this e-mail address to inform a customer about other products. You, as a customer, are able object to this use, for example by issuing your e-mail address. 
  • Processing data for the execution of the agreement; Tuig Oma only keeps the data which is profited by you. Tuig Oma will not use your data for any purpose other than shipping and/or billing details. Only the owner has access to these details. The payment provider will get only the necessary data for payments. The shipping companies will only get the data needed for shipment. 
  • Processing data to meet a legal obligation;
  • Processing data after customer consent.

Tuig Oma will keep your data as long as necessary for the purpose for which they were collected.

You have the following statutory privacy rights under the relevant legal conditions: right to information (article 15 AVG), right to removal (article 17 AVG), right to correction (article 16 AVG), right to restriction of the processing (Article 18 of the GDPR), right to transfer data (Article 20 of the GDPR), right of complaint to the privacy supervisory authority (Article 77 of the GDPR), right to revoke consent statements (Article 7, paragraph 3 of the AVG) as well as the right of withdrawal against certain data processing measures (Article 21 AVG).

Returns

All sales are final. No refunds or exchanges.

Shipping Info

Once we receive your order we’ll take up to two to three business days to process your order then ship. You’ll receive an email once shipped.

International Sales

Yes we ship internationally but we only provide tracking up until customs. Also, we don’t mark packages as gifts so duty/taxes for your country will be applied.

Wholesale orders

Please contact us at heidi_smit@hotmail.com for wholesale information.

Contact:

Heidi Smit
1e IJzerstraat 115
3024XR Rotterdam
The Netherlands

heidi_smit@hotmail.com

KVK: 65015088